Target group:
- Quality management system representatives, people with assigned obligations within the functioning of the quality management system
- People dedicated to work on the positions included in the quality management systems, quality specialists, quality engineers
- Mid-level production management (shift managers, plant managers, production managers)
- Senior management
Training agenda:
- IATF16949:2016 + ISO9001:2015 – discussing the concept of changes
- Scope of the standard, normative references, terms and definitions
- Organizational context
- Leadership – management commitment, policy, organizational roles, responsibility and authority
- Planning – risks and chances, contingency plans, quality objectives and actions to achieve them
- Support – human resources, infrastructure, environment for the operation of processes, resources for monitoring and measurement, competence, awareness, communication, management of documentation and knowledge of the organization
- Operations – planning, customer’s requirements review, designing, supervision of the externally delivered processes, products and services, deliveries of production and services, product and service release, supervision of non-compliant outputs
- Performance evaluation – monitoring, measurement, analysis and evaluation – customer satisfaction assessment, internal audits, management review
- Improvements – non-compliance and corrective actions, continuous improvement
The program is subject to change according to individual customer requirements.
Training duration: 2 working days (dates to be agreed)