Target group:
The training is intended for managers of all levels who manage employee or managerial teams.
Training agenda:
- The causes of conflicts
- Conflict anatomy
- Relationship conflict resolution
- Conflict in your team
- Managerial skills in handling difficult situations
- Conflict management strategies
- Ways of resolving disputes
The program is subject to change according to individual customer requirements.
Training duration: 1 working day (dates to be agreed)